Refund policy

Refund and Replacement
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund or replacement.

Replacement/Exchange: If you receive a defective product, we will send you a new replacement as soon as possible. We will pick up the defective one within 2-3 working days. Or If you want to exchange with other products listed on our website with the same price, we will accept the exchange.

Terms and Conditions On Refund/Replacement/Exchange:

1. Products like any pain relief belt, and socks are not eligible for a refund. If you receive a damaged product then we will provide you with a new replacement or you can exchange it with any other product on our website.

2. Products which are made of plastic, or glass material are also not eligible for a refund. If you receive damaged or defective product, we will send you a new replacement or you can exchange it with any other product on our website.

To complete your replacement/exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item that is returned more than 5 days after delivery


Shipping
To return your product, you should mail us at perfectllife@outlook.com or call us and we will pick up your item.

Depending on where you live, the time it may take for your replacement or exchanged product to reach you may vary.